Frequently Asked Questions

Everything you need to know about shopping with Bird&Be.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries soon, so stay tuned for updates.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can also log into your Bird&Be account to view your order status in real-time.

Are your products covered by a warranty?

Yes, we stand by the quality of our goods. All products come with a 1-year limited warranty against manufacturing defects.